Refund and Return Policy for My Furniture Crew

At My Furniture Crew, we strive to provide you with high-quality products and exceptional customer service. However, if you are not completely satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

Refunds: If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of receiving your order. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive the returned item, we will process your refund promptly, minus any shipping or handling fees.

Returns: In addition to refunds, we also accept returns for exchange or store credit within 30 days of purchase. Simply contact our customer service team to initiate the return process. Please note that return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or shipping error on our part.

Exclusions: Certain items, such as custom-made or personalized products, may not be eligible for return or refund unless they are defective or damaged upon arrival. Additionally, clearance or sale items are final sale and cannot be returned unless they are faulty.

We are committed to ensuring your satisfaction with every purchase from My Furniture Crew. If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact us at [contact@email.com].