Refund Policy for My Furniture Crew

At My Furniture Crew, we prioritize customer satisfaction and aim to provide a hassle-free shopping experience. Our refund policy is designed to ensure that you are completely satisfied with your purchase.

30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all purchases made through our website. If for any reason you are not satisfied with your order, you may request a refund within 30 days of receiving your items.

Eligibility for Refunds: To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. We reserve the right to refuse refunds for items that do not meet these criteria.

Refund Process: To initiate a refund, please contact our customer service team with your order number and reason for return. Once your request is approved, we will provide you with instructions on how to return the item. Once we receive the returned item, we will inspect it and process your refund promptly. Refunds will be issued to the original method of payment used for the purchase.

Exclusions: Certain items, such as custom-made or personalized products, may not be eligible for return or refund unless they are defective or damaged upon arrival. Additionally, clearance or sale items are final sale and cannot be returned unless they are faulty.

We are committed to ensuring your satisfaction with every purchase from My Furniture Crew. If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at [contact@email.com].